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Privacy Policy

Last updated: October 27, 2026

Padhai Likhai Educational Solutions Pvt. Ltd. ("Padhai Likhai", "we", "us", or "our") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an enquiry, request educational guidance, or interact with our services.

Our website is https://www.padhailikhai.co.in. By using our website or providing your information, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will seek that consent before proceeding.

1. About Padhai Likhai

Padhai Likhai is an education consultancy that helps students explore higher education opportunities, understand course eligibility, and obtain guidance regarding university admissions. We may assist prospective students in connecting with relevant universities or authorized admission partners, as applicable.

Admission decisions, program availability, eligibility requirements, and academic awards remain subject to the relevant university's rules and processes.

2. Interpretation and Definitions

2.1 Interpretation

The words whose initial letters are capitalized have meanings defined below. These definitions apply whether the words appear in singular or plural form.

2.2 Definitions

  • Company: Refers to Padhai Likhai Educational Solutions Pvt. Ltd., located at Sr. No. 80/3/3, Adarsh Nagar, B/h Koteshwar Petrol Pump, Gurukul Premises, Kalewadi Pimpri, Pune – 411017, Maharashtra, India.

  • Cookies: Small files stored on your device by a website to support functionality, remember preferences, or perform other purposes described in this Policy.

  • Device: Any device used to access our website, including a computer, mobile phone, or tablet.

  • Personal Information: Information that identifies or can reasonably be associated with an individual, as defined under applicable law.

  • Service: Our website and the related educational enquiry and guidance services we provide.

  • Service Provider: A third party that processes information on our behalf to support website hosting, communication, analytics, security, or other business operations.

  • Usage Data: Technical information collected automatically when you use our website, such as pages visited, browser information, and visit duration.

  • Website: Padhai Likhai, accessible at https://www.padhailikhai.co.in.

  • You: The individual visiting our website, submitting an enquiry, or interacting with our services.

3. Information We Collect

3.1 Information You Provide

Depending on how you interact with us, we may collect the following information:

  • Your first name, last name, and contact details.
  • Your email address and phone number.
  • Your city, state, or other location details you provide.
  • Your educational qualifications, marks, and academic background.
  • Your preferred courses, universities, and areas of study.
  • Information relevant to course eligibility and admission enquiries.
  • Documents you choose to provide when required for admission assistance.
  • Messages, questions, feedback, and other information you share when communicating with our counsellors.

Please provide only information relevant to your enquiry or the service you are requesting.

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website features and tools in use. This information may include:

  • Your Internet Protocol (IP) address.
  • Browser type and version.
  • Device type and operating system.
  • Pages visited and referring website.
  • Date, time, and duration of visits.
  • Website interaction and diagnostic information.

We may use this information to maintain website functionality, improve performance, understand visitor activity, and help protect our website against misuse.

3.3 Cookies and Similar Technologies

Our website or third-party tools integrated into it may use cookies, pixels, tags, or similar technologies to support website functionality, remember preferences, measure website traffic, or evaluate advertising campaigns.

The technologies used depend on the tools enabled on our website. Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

You can manage cookies through your browser settings and, where available, our website's cookie preference controls. Disabling certain cookies may affect some website features.

4. How We Use Your Information

We may use personal information for the following purposes:

  • Responding to enquiries: To answer questions about courses, universities, eligibility, fees, and admission procedures.
  • Educational guidance: To help you explore courses and university options relevant to your background and interests.
  • Admission assistance: To guide you through applicable admission procedures and, where appropriate, coordinate with the relevant university or authorized admission partner.
  • Communication: To contact you by telephone, email, SMS, WhatsApp, or other appropriate communication channels, subject to applicable law.
  • Website improvement: To understand how visitors use our website and improve its content, usability, and performance.
  • Marketing: To communicate relevant educational updates, course information, or promotional material where permitted by law and subject to applicable consent requirements.
  • Security: To detect suspicious activity, protect our systems, and prevent misuse of our website or services.
  • Legal and administrative purposes: To comply with applicable legal obligations, address disputes, maintain necessary records, and establish or defend legal claims.

5. How We Share Your Information

We do not sell personal information as a standalone business activity. We may disclose personal information in the following circumstances, as appropriate and permitted by applicable law.

5.1 Universities and Admission Partners

If you enquire about a course or request admission assistance, we may share relevant information with the university offering that program or an authorized admission partner where necessary to respond to your enquiry, assess eligibility, or facilitate the admission process. Where required, we will obtain your consent before sharing your information.

The relevant university or partner may handle your information under its own privacy policy. We encourage you to review that policy.

5.2 Service Providers

We may use third-party service providers for website hosting, form processing, communication, customer support, website analytics, security, or advertising measurement. These providers may process personal information on our behalf to perform the services for which they are engaged, subject to applicable contractual and legal requirements.

5.3 Legal Obligations and Protection

We may disclose information where reasonably necessary to comply with applicable law, a lawful request from a competent authority, or a court order, or to protect our legal rights, the safety of individuals, or the security of our services.

5.4 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

5.5 With Your Consent

We may share your information for another specific purpose when you have provided the consent required by applicable law.

6. Calls, SMS, WhatsApp, and Marketing Communications

We may contact you to respond to an enquiry, provide information about a requested course, discuss admission requirements, or communicate relevant updates.

Where permitted and applicable, we may also send educational news or promotional communications. We will obtain consent where required and respect applicable preferences and opt-out requests.

If you no longer wish to receive promotional communications, you may request that we stop sending them by contacting us at info@padhailikhai.co.in or by using an available unsubscribe or opt-out method.

Opting out of promotional communications does not necessarily prevent us from sending essential messages relating to an existing enquiry or a service you have requested, where those communications are otherwise permitted by law.

If you contact us through WhatsApp or another third-party messaging platform, your use of that platform is also subject to the platform provider's applicable terms and privacy policy.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing requested assistance, maintaining relevant records, complying with legal obligations, and resolving disputes.

The retention period may vary depending on the type of information, the nature of your enquiry, whether admission assistance is ongoing, and any applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our retention practices. Some information may remain in backup systems for a limited period or may need to be retained where required by law.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.

You should avoid sending sensitive personal information through unsecured communication channels unless it is necessary and an appropriate method has been provided.

9. Your Privacy Rights and Choices

Depending on applicable law and the circumstances of the processing, you may have rights concerning your personal information, including the ability to:

  • Request information about personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to applicable legal requirements and permitted retention.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications.
  • Raise a concern or submit a privacy-related complaint.

To exercise an applicable right, please contact us using the details in the Contact Us section below. We may need to verify your identity before responding to certain requests.

We will handle requests in accordance with applicable law. Some requests may be limited where we have a lawful reason or obligation to retain or process particular information.

10. Privacy of Children and Minors

Our website provides information about educational opportunities that may be relevant to students of different ages. We do not intend to collect more personal information from children than is reasonably necessary for a legitimate and lawful purpose.

Where applicable law requires parental or guardian consent for collecting or processing a child's personal information, we will follow the relevant requirements.

Parents or legal guardians who believe that a child has provided personal information to us may contact us to request information or appropriate action, subject to verification and applicable law.

11. Third-Party Websites and Services

Our website may contain links to external websites, university websites, or third-party platforms.

We do not control the privacy practices, content, or security of websites operated by third parties. When you visit an external website or use a third-party service, you should review its privacy policy and terms.

This Privacy Policy applies to Padhai Likhai's website and the personal information we handle in connection with our activities; it does not automatically apply to independent third-party services.

12. International Processing

Some service providers or platforms we use may process or store information in locations outside your state or country.

Where personal information is transferred or processed across borders, we will take steps required by applicable law, including any applicable restrictions or safeguards relating to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, data-handling practices, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent before implementing changes that require it.

We encourage you to review this page periodically to stay informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern about the handling of your personal information, you can contact us:

We will review and respond to privacy-related requests in accordance with applicable law.